Live Support - Live remote technical support staff are ready to help if there are issues with your student's computer settings or installed software, such as Microsoft Teams. They are available to students Monday - Friday from 9 a.m. to 4:30 p.m. Visit techsupport.detroitk12.org for remote assistance.
Loaner Laptops - If your student needs support with a school device, please contact our Customer Care team at (313) 240-4377. They are available Monday - Friday from 7 a.m. until 5 p.m.
Learning Apps - If your student is having trouble with learning apps like i-Ready, CPM, or LearnZillion, ask your teacher to email info.clever@detroitk12.org for assistance.
